Privacy Policy
MENDREX™ (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit our site, we may collect the following:
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Device Information: IP address, web browser, time zone, cookies
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Order Information: Name, billing address, shipping address, email, phone number, payment details
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Customer Support Information: Communications or submitted inquiries
We collect this data to fulfill orders, improve your experience, and provide customer service.
2. How We Use Your Information
We may use your data to:
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Fulfill and manage your orders
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Communicate with you
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Screen for fraud
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Improve our products, services, and marketing
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Comply with legal obligations
3. Sharing Your Information
We only share your Personal Information with trusted third parties to help us use your data as described:
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Shopify (our store platform)
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Payment providers (e.g., Stripe, PayPal)
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Shipping services
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Analytics services (e.g., Google Analytics)
We do not sell your personal data to third parties.
4. Behavioral Advertising
We may use your personal info to show you targeted ads or marketing through Facebook, Google, or other platforms.
To opt out:
5. Your Rights
If you are a resident of the EU or California:
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You have the right to access, correct, or delete your personal data.
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To exercise your rights, email us at support@mendrex.com.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Security
We use SSL encryption and Shopify's secure hosting to protect your data, but no method of transmission over the Internet is 100% secure.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be posted here.
9. Contact Us
For questions or to make a data request, please contact us at:
📧 Email: support@mendrex.com
